Frequently Asked Questions

FAQ – PIT Designs Services

General
Information

When was PIT Designs established?

PIT Designs, established in April of 2012 as a professional services provider in Erbil for web design and development for businesses and personal use.

Are you legally licensed to provide these services?
Yes, PIT Designs, is registered and fully licensed as per the law in KRG.
Do you operate from a fixed location? office?

Yes, our office is located in Ankawa, 240/8/834, Erbil 44003 – Iraq

 

Costs &
Operations

How much does a website cost?

This can vary depending on things such as how big the website is (number of pages) and the features and functionality that is included in the website. Contact us for fully details quotation.

How long does it take to design and build a website?

The time it takes to produce a website depends on the size and complexity of your site. A basic website typically takes around 7 working days. Some more custom and complex project may take longer.

Will my website work on mobile devices?

Yes, should you order a responsive design we will ensure our sites work on all devices, including desktops, laptops, tablets and mobiles.

Do you write the content for my site?

Yes, we can! our talented and experienced team can help you get your message across simply and directly. We can even write content that can help your site be found via Google as SEO optimized content.

Can I see my website while it's in progress ?

Yes, We build your website on our development server, and provide you with a demo link so that you can monitor the progress of your site in real time.

During this phase, we welcome your feedback and updates as we’re developing your website.

Once your site is ready and you are fully satisfied with it, we will publish it with your main domain name.

How many changes can I make? any additional cost?

During the build-up process and designing stages, we provide unlimited revisions and changes to the elements of your websites, with no additional fees.  To give our clients the best results.

What is your payment process?

We require a 50% down payment for small projects, and the remaining 50% upon completion.

For larger projects, we break the payment process down to 3 or 4 stages depending on the project, time frame and total cost.

Services &
Packages

Do you provide web hosting?

Yes, we have web hosting plans and currently hosting 97% of our designed websites.

Will I get private business email?

Yes, with every hosting plan, we provide web mail service, with unlimited accounts @yourcompanyname.com

Will emails work on MS Outlook? Mobiles? Web?

Yes, all email accounts will work on Microsoft Outlook (installation instruction here) , Mobiles and also can be accessed directly from webmail server.

Do you design logo?

Yes, we have designed many logos (see our logos designed) for our clients and we’re happy to do for you too.

Do you design and print business cards?

Yes, we have in-house printing services and designing for business cards, view our work.

Do you provide photography services?

Yes, we have our own professional photographer, to work as a part of project or stand alone photography project.

Do you provide translation services?

Yes, we have professional and licensed translators who can take on any project translating between English – Kurdish – Arabic languages. reference here.

Do you provide complete branding packages?

Yes, combining our design experience and printing solutions, we can provide a complete branding package for any business. reference here.

After Sales
Services

Do you provide after-sales support for completed projects?

Yes, we have an excellent support team, ready to assist you at any point after the project have been completed.

Furthermore; we provide on-going support and updates on monthly basis, or as per project needs.

We are currently providing similar services to many of our clients.

Do you provide training on using the CMS?

Yes, we can provide training for the basic usage of the content management system (CMS) back-end, along with desired tasks and how to comply with standard publication methods.

Will my website work on mobile devices?

Yes, should you order a responsive design we will ensure our sites work on all devices, including desktops, laptops, tablets and mobiles.

Do you write the content for my site?

Yes, we can! our talented and experienced team can help you get your message across simply and directly. We can even write content that can help your site be found via Google as SEO optimized content.

Still need help? Send us a note!

For any other questions, please write us at info@pitdesigns.com  or call us on +964 750 516.6477

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